Privacy & Data Policy
Last Updated: October 27, 2025
Introduction
Figo Boost Inc. ("Figo", "we", "our", or "us") is committed to protecting your privacy. This Privacy & Data Policy explains how we collect, use, disclose, store, and safeguard your information when you use our website, platform, and services, including our use of cookies and tracking technologies.
By using Figo's services, you agree to the collection and use of information in accordance with this Policy. If you do not agree with our policies and practices, please do not use our services.
See also our Prohibited Use Policy for activities and jurisdictions we do not support.
Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Identity Information: Full name, date of birth, nationality, government-issued ID
- Contact Information: Email address, phone number, physical address
- Business Information: Company name, business registration number, tax ID
- Financial Information: Bank account details, payment card information
- Verification Documents: Proof of identity, proof of address, business licenses
Transaction Information
- Payment transaction details and history
- Wallet addresses and blockchain transaction data
- Transaction amounts, currencies, and timestamps
- Merchant and beneficiary information
Technical Information
We automatically collect certain information when you use our services:
- Device Information: IP address, device type, operating system, browser type
- Usage Data: Pages visited, features used, time spent on platform
- Cookies and Tracking: Information collected through cookies and similar technologies
- Location Data: General geographic location based on IP address
How We Use Your Information
Service Provision
- Process and facilitate payment transactions
- Manage your account and provide customer support
- Send transaction confirmations and account notifications
- Provide access to platform features and services
Compliance and Security
- Verify your identity (KYC/KYCB requirements)
- Comply with AML/CFT regulations and legal obligations
- Detect, prevent, and investigate fraud and illegal activities
- Monitor transactions for suspicious activity
- Respond to legal requests and enforce our terms
Data Security
We implement robust security measures to protect your information:
- Encryption of data in transit (TLS 1.3) and at rest (AES-256)
- Multi-factor authentication and access controls
- Regular security audits and penetration testing
- Employee training on data protection
- Incident response and breach notification procedures
Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your information (subject to legal requirements)
- Objection: Object to certain processing activities
- Restriction: Request restriction of processing
- Portability: Request transfer of your data to another service
Contact Us
Figo Boost Inc.
Email: privacy@spendfigo.com
General Inquiries: hi@spendfigo.com